filters
State:
Show
City:
Show
Product:
Show
We have been renting from Enterprise consistently for one year, we have paid enterprise over $24,000.00 from the time we started renting until now. For the first 11 months everything was great. We only had to deal with one person who has great customer service, very...
Read more
EnterpriseCares
EnterpriseCares

AuthenticPlatypus410, we appreciate it when customers tell us about their experiences. Please send us a detailed email to ehiescalationscc@mailca.custhelp.com include the exac...

4.3
#1328956
Reply to reviews
All went well with 1-ton truck rental until I had a blowout on the way to return the truck. Called Enterprise roadside assistance and they told me to leave it on the side of the road. They sent a guy out to put on the spare. He called me when he was finished and asked...
Read more
CalculatingEel
CalculatingEel

I received a call from a regional manager who said, in so many words, "I will look into it and get back to you in a few days." It's been over a month and I haven't heard back....

EnterpriseCares
EnterpriseCares

CalculatingEel, we appreciate it when customers tell us about their experiences. I assure you that it's never our intention to inconvenience our customers. We would like to sp...

#1285440
Reply to reviews
Rented truck in Memphis had truck for 34 days. 4 days was my trailer broke down so couldn't get it back on time but didn't have a problem paying. Bc family member worked for enterprise got a family discount and it seemed like they were even ruder they even threatened...
Read more
EnterpriseCares
EnterpriseCares

Mr. Farmer,Thanks for your feedback. We appreciate it when customers tell us about their experiences. I have forwarded your comments to our Regional management and our team at...

1.0
#1217741
Reply to reviews
Last weekend I rented a 16 foot box truck with tuck-away lift gate. The staff at the Sharonville, Ohio truck rental facility, especially Scott and Lauren were super helpful, friendly, explained all the details of our rental and earned a 10 out of 10 rating from us. The...
Read more
EnterpriseCares
EnterpriseCares

Review #1148248, we appreciate it when customers tell us about their experiences. I assure you that it's never our intention to inconvenience our customers. We would like to...

5.0
I liked
  • Staff truck price ease of rental process
#1148248
Reply to reviews
Worst experience ever with enterprise truck rentals.. back on aug 21 I reserved a 3/4 truck for oct 27th and nov 25th .. oct 23rd comes around and I get a call from enterprise telling me they will not have a truck for me that weekend because of an error in there...
Read more
EnterpriseCares
EnterpriseCares

review #1136027, we’ve noted your comments and would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.custhel...

1.0
#1136027
Reply to reviews
Rented a high roof van for 9am and they didn't mention an age restriction of 25years so they said they'd hold the van for us till we could get them someone else to rent it. When we returned the van we requested was gone and the clerk, Clarity, from the 115 Strachan...
Read more
EnterpriseCares
EnterpriseCares

Review #1097183, We'd like the chance to address this with you directly. Please email ehiescalationscc@mailca.custhelp.com with your contact information, the reservation numbe...

1.0
#1097183
Reply to reviews
For one thing when i ordered a 3-4 ton truck they said we have one i said i want one we are pulling our toybox from covina to golden valley we got it set up topick up the next morningin vegas we were there as soon as they open up the guy said we only got a desal truck...
Read more
EnterpriseCares
EnterpriseCares

Review #1081942, Because our vehicles are on the move, we do not know exactly what make, model, or color vehicle you will receive until you arrive at the rental counter. To s...

#1081942
Reply to reviews
I rented a cargo van on 5/11/2017 and had to provide ins before the van left there lot upon my return 6 days later I discovered damage to my car on there lot they came out and took pictures and told me there agent would get in touch after several days of calls that...
Read more
EnterpriseCares
EnterpriseCares

anonymous Review #1051396, We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalat...

1.0
#1051396
Reply to reviews
Show

Enterprise Truck Rental Vehicle Driver Review

Rude truck driver for your company
#1004657
Reply to reviews

Contact Enterprise Truck Rental

Mailing Address:
Enterprise Holdings
600 Corporate Park Drive
Saint Louis, Missouri 63105
United States
Phone:
(888) 736-8287
More
Consumers Beware!!!Enterprise has workers that are dishonest. Moreover you take our their insurance but they claim it does not cover their vehicle I rented a 15 ft truck for a move for one day. Prior to the rental I told the rep who claimed that the truck was brand...
Read more
2.0
#901186
Reply to reviews