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I rented a cargo van on 5/11/2017 and had to provide ins before the van left there lot upon my return 6 days later I discovered damage to my car on there lot they came out and took pictures and told me there agent would get in touch after several days of calls that were not returned I finally reached the agent only to be told that it is park at your own risk nowhere on my paperwork does it say that nor was I told that at my leaving also there is no sign stating that on there lot I would not rent from them again and all others should beware

Review about: Enterprise Truck Rental Auto Claim.

Reason of review: Damaged or defective.

Preferred solution: Let the company propose a solution.

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EnterpriseCares
#1332419

anonymous Review #1051396,

We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mailca.custhelp.com include the exact rental location, your contact telephone number, your claims, rental agreement or reservation numbers and any further information regarding your experience with us.

We look forward to hearing from you.

Regards,

Carol H.

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